HOA FOB POLICY

Fob use is monitored for compliance with the HOA Rules and Bylaws. 

Are your HOA fobs not working? 

According the the Bylaws of the Stillwater HOA, Resident/Members whose account is in good standing may obtain and use a fob to access the HOA grounds and amenities.

Your fob may be deactivated for one or more of the following reasons.

1) Security – If your fob was used to attempt access to the HOA grounds/ gate/ doors outside regular hours of 8:00am 10:00pm then it may be locked, Members may access the HOA only when the grounds are OPEN – from 8:00am-10:00pm daily. Outside these hours the HOA is CLOSED and the gates and readers are locked and armed. If your fob is used during the closed times, it sends an alarm and then locks out the fob.

 Unauthorized access by entry thru or over closed gates and fences is Trespass.

TO reactivate a fob we may require verification of your identity (with Photo ID), proof of residency, and a personally Signed Waiver, payment of damage or alarm call fees (if any), or a deposit and compliance with the Rules. Please contact us to arrange re-activation of your fob.

2) Payment- Member accounts that are not current,unpaid or in collections may have their access privileges suspended – fobs are automatically turned off if the HOA fees remain unpaid.

3) Dormant/ Outdated info – For the continued safety of the Members and the premises. fobs that have not been used in several months are automatically deactivated. Photo ID and proof of Residence are required to activate a fob.

TENANTS

Residents who are Tenants must provide proof of Tenancy – such as a lease. Landlords may grant permission for their tenant to access the HOA.

Fobs are deactivated when a Lease/ Tenancy ends.

Contact us to arrange a time to verify your identity, credentials, and restore access.

REACTIVATION
We can do a quick check if you PHOTOGRAPH your fob showing the light grey numbers and send the image to admin@stillwaterhoa.ca with a line that says your NAME and ADDRESS. We will verify the information and reply with action needed.